FAQs

Are Fresh Acres products Certified Organic?

Yes, our products here at Fresh Acres are Certified Organic by Pro-Cert Organic Systems Ltd. which is a third party auditor that verifies that our farm adheres to the Canadian Organic Regime set out by CFIA. Beyond the certification process, Organic farming and biomimetic practices are also a part of our personal lifestyle and our childrens' lifestyle. 

What is Fresh Acres return policy?

If you aren't happy with your order, please contact us at 1 (289)879-1094 . We will work with you to ensure your satisfaction!

How long does it take to receive my order from Fresh Acres?

Orders are usually shipped out within 2-5 business days after the order has been placed. Times may vary during peak times of the year. 

When can I pick up my order from Pine Farms Orchard?

Orders are delivered once per week to Pine Farms Orchard. You can pick up your order anytime between 9am-5pm from Tuesday to Sunday. You will be notified via email once your order is ready for pickup at Pine Farms Orchard!